How Did Recover and Started His Own Steve Barbarich Airbnb Management

 Does it make sense to trust a businessman who was accused of being a fraudster? In the case of Steven Barbarich, this was the case. Customers started trusting him again was a rare sight. In most cases, business owners who received a bad review are less likely to recover.

If you’re an aspiring entrepreneur, you might want to take a closer look at what happened with Steve Barbarich and how he became known in the vacation rental industry. If you will look back a few years ago, Steven Barbarich fraud was a common search term by consumers. There were forums with Steve Barbarich fraud as their topic. But today, things took a 180-degree turn for Steven Barbarich. 

He is known not just in the vacation rental industry, but he also made a successful business. So how did he do it? What’s the secret to running a Steven Barbarich Airbnb management company and recovering from a bad PR?

Know Why Customers Hated Your Company/Product 

The first step is to understand where the customers were coming from. A happy customer wouldn't waste his or her time writing a bad review online. If you start getting complaints in your email, then you might want to start looking for answers. This is the exact thing that Barbarich did. 

It’s always a good idea if you can figure out what is wrong with your service or your product. At first, Barbarich was relying mostly on reviews. Then, he hired testers to take a closer look at each product. He then figured out that there were areas that made his products hard to use for users who aren’t exactly techy. 

Create Solutions 

Once he figured things out, that’s when he decided to solve the problem. Barbarich was an inventor. He has an engineering degree and this made it easier to develop products sold in his first company. But even if he is equipped with the skill to develop and improve the product, he also hired additional professionals who will work on his products. He wanted to make sure that he has additional manpower and he needed a different perspective. 

Talk to Digital Marketing Experts 

Also, he wouldn't have had a second chance if not for the social media marketing experts that he hired. In the past, it was all Barbarich who was handling his communication with his customers. With the help of digital marketing experts, it became easier for his company to talk and lessen the number of complaints. The message was relayed more effectively thanks to the experts. 

Don’t Give Up 

Lastly, Steven Barbarich never gave up. Seeing bad reviews online and dealing with angry emails can break an entrepreneur. But with Steven Barbarich, he simply looked at it as a challenge. He made the necessary adjustment and then became a good entrepreneur. He also managed to expand. He started other companies. 

Steven Barbarich’s story is interesting. It involved a lot of twists along the way. But at the end of the day, he managed to become a good entrepreneur. He also didn’t hesitate to explore other niches. He is now a well-known figure in the travel industry because of this.