How Did Steve Barbarich Los Angeles Business Work Despite the Bad Reviews?

 Ever wondered why Steve Barbarich complaints never bothered Steve Barabrich? Despite all the negative reviews about the first business that he started, he recovered from all of it. He managed to even start new businesses. Today, he has the Steve Barbarich Los Angeles firms that handle vacation rental properties. After a few years, he started the Steve Barbarich San Francisco vacation rental management. Right now, he is going toe to toe with Airbnb. Despite having a small capital, not to mention the bad reviews that he had over the years, he was able to make things work. 

How to Recover from Bad PR

So how did he make things work despite the Steven Barbarich complaints against his company? 

First, he made sure to understand where the complaints are coming from. It took a lot of introspection plus quality checking on their processes, but it was worth it altogether. It is also important to understand that Barbarich wasn’t exactly an entrepreneur at first. 

He studied as an engineer and then he became an inventor for companies. He then realized that he was being short-changed, and that was when he learned a bit about trademarks and patents. Together with some of his friends, they started a business thinking that it would be that easy. Unfortunately, things didn't go well on their first attempt. 

Now, with complaints and bad reviews online, they had no other choice but to check what they did wrong. They discovered that the designs were somewhat bad. After this, they had to hire a new set of senior engineers just to get things fixed for them. It was an additional expense, but in the end, it was a smart move for him and his team. 

Then from that point, they have to return the customers’ money and apologized. Sending an apology and a press release may have done the job for some customers, but of course, some were already not happy with the work that they did. 

Another thing that he did to recover was to clear his name first. He made it a point to be remembered for his business ethics. He did it by releasing good batches. And from that point, the bad reviews became a thing of the past. 

Vacation Rental Properties

That was the only time he decided that he was ready to venture into a new business. He started in different cities including Los Angeles and San Francisco. He became familiar with the vacation rental industry in these cities after doing thorough research on the matter. He then decided that it was time to dip his toes into the industry. The industry wasn’t exactly easy to penetrate mainly because of Airbnb. But good thing, he has a plan. 

The plan was to start small and explore different cities and see where it takes him. Today, his vacation rental platform where hosts can post their properties and guests can book a vacation home is now a hit in San Francisco, San Diego, and in Los Angeles. 

There were a lot of challenges still along the way but he simply made sure to learn from every mistake and experience.